Tone match
Your team’s voice — formal, warm, terse, whatever. The model learns it from history, not a config screen.
Tickets answered
in your voice.
Every ticket pre-drafted from your past replies, your knowledge base, your tone. Agents become editors. The queue gets quieter.
How it works
- 01
Connect the inbox
Helpdesk, shared mail, or both. Ve reads the queue and learns from the replies your team already shipped.
- 02
Drafts wait at the top
Every new ticket lands with a draft attached. Edit, send, move on.
- 03
The queue gets quieter
Agents stop typing the same five paragraphs ten times a day. Throughput goes up without headcount changing.
What ships
Knowledge base, indexed
Old replies, internal docs, runbooks — all read into the draft. Citations show under each suggestion.
Escalation, not auto-send
Drafts wait for a human. The model surfaces the few tickets that genuinely need an agent and lets the rest move quickly.
- SaaS support
- E-commerce
- Fintech
- Marketplaces
- In-house IT